Frequently Asked Questions
When will my order ship?
Orders are typically processed within 1–3 business days (excluding Sundays and holidays). Once your order ships, you'll receive tracking information by email.
How much is shipping?
We currently ship within the United States.
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$10 Flat Rate Shipping
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FREE Shipping on Orders $75+
Shipping charges are calculated before taxes and are applied automatically at checkout.
How long does shipping take?
Once shipped, most orders arrive within 2–5 business days, depending on your location and USPS transit times.
Please note that delivery times are estimates and may vary due to carrier delays, holidays, or weather conditions.
Do you offer local pickup?
Yes! Local pickup is available in Monroe, Louisiana.
Regular pickup days are:
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Tuesday
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Wednesday
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Friday
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Saturday
Since Royal T Boutique does not operate from a traditional storefront, pickup locations may be adjusted to accommodate both the customer and the owner when possible.
Once your order is ready, you'll receive pickup instructions.
Where is local pickup located?
Our primary pickup location is:
Berean Church of Monroe
1317 South 10th Street
Monroe, LA 71202
Because Royal T Boutique does not operate from a traditional storefront, alternative pickup locations may occasionally be arranged when mutually convenient.
Please wait until you receive notification that your order is ready for pickup before arriving.
Can I pick up my order on a non-pickup day or request expedited service?
Yes! Limited pickup and local delivery may be available outside of our regular schedule for a $10 convenience fee.
This service guarantees same-day pickup or local delivery, when available.
Available dates and times will be displayed at checkout.
Sunday pickups are not available.
Do you offer local delivery?
Yes! We offer local delivery within Monroe, Louisiana.
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FREE Local Delivery on Orders $75+
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$5 Local Delivery on Orders Under $75
Local deliveries are made on Fridays.
What happens if I'm not home for my local delivery?
If no one is available to receive your delivery, your order will be left in a safe location at the delivery address unless other arrangements have been made in advance.
A photo of the delivered order will be taken and sent to the phone number and/or email address provided at checkout.
Once the order has been delivered and delivery confirmation has been provided, Royal T Boutique is not responsible for lost, stolen, or damaged items.
What is your return policy?
Return requests must be made within 7 days of delivery or local pickup.
Items must be returned in their original condition before a return, exchange, or store credit can be processed.
Items must be:
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Unworn
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Unwashed
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Free of odors, stains, pet hair, makeup, or damage
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Original tags attached
Items returned that do not meet these requirements may be refused and returned to the customer.
Are any items final sale?
Yes. The following items are final sale and are not eligible for return, exchange, refund, or store credit:
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Sale items
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Jewelry
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Accessories
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Bodysuits
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Swimwear
Due to the nature of these products, promotional pricing, and sanitation and hygiene reasons, all sales on these items are final.
Do you offer refunds?
Refunds are only issued if an error was made on our end, such as receiving the wrong item or a defective item.
All other approved returns will receive store credit or an exchange.
What if my package is lost, stolen, or damaged during shipping?
All shipped orders include USPS tracking and insurance.
Once an order has been accepted and scanned by USPS, delivery is the responsibility of the carrier. If your package is lost, stolen, delayed, misdelivered, or damaged in transit, please contact USPS directly to begin the claims process.
Royal T Boutique is not responsible for packages that are lost, stolen, delayed, misdelivered, or damaged by the shipping carrier.
Tracking information will be provided once your order ships so you can monitor your package's progress.
What if I entered the wrong shipping address?
Please verify your shipping address carefully before submitting your order.
Orders are shipped to the exact address entered at checkout. If an incorrect address is entered, please contact us immediately. While we'll do our best to assist, we cannot guarantee changes once an order has been processed or shipped.
Do you restock sold-out items?
Some styles may be restocked, but many of our items are purchased in limited quantities and may not return once sold out.
If you love it, don't wait too long!
How do your sizes run?
Sizing may vary by style. We recommend reviewing the product description and size information provided for each item before placing your order.
Can I cancel my order?
Orders may not be canceled once processing has begun.
Because we begin fulfilling orders quickly, cancellation requests cannot be guaranteed.
Can I use more than one discount code?
Unless otherwise stated, only one discount code may be used per order. Discount codes cannot be combined with other promotional offers unless specifically noted.
How can I contact Royal T Boutique?
Email: terranesha@shoproyalt.com
For general questions, feel free to reach out through our social media pages.
Why is it called Royal T Boutique?
The name Royal T Boutique has a special meaning.
The "T" is inspired by our founder, Terranesha, while "Royal" reflects the identity found in 1 Peter 2:9:
"But ye are a chosen generation, a royal priesthood, an holy nation, a peculiar people..."
Royal T Boutique was created to remind women that they are chosen, valuable, and worthy. Our mission is to provide stylish, confidence-boosting pieces while encouraging every woman to embrace who God created them to be.
Because royalty isn't just a title, it's an identity.